At RoundRobin Tech Services Pvt. Ltd., we’re committed to establishing and maintaining the trust of our customers, website visitors, landing page visitors, and mailing list subscribers. In part, that’s about being transparent about how we treat the information we collect when you do business with us, use our website, or subscribe to receive information.

Website visitors

When you visit our website, we use two third-party services, Google Analytics and Pardot to collect standard internet log information. Things like how long you visited us for, the pages you looked at, where you’re based, and – in some cases – your company or organisation name using reverse IP lookup.

It’s all useful for us in improving our website – and all processed in a way that doesn’t identify you personally. You can find out more about how we use cookies below, in the aptly-named ‘How we use cookies’ section.

Links to other websites

We’ll sometimes links from our website to other websites that might be useful or interesting. They’re not operated by us and not governed by this privacy notice. For more information, review their individual privacy policies.

Website Security

We’re in the security business, so you can be sure we’re committed to keep your information secure. That’s why we encrypt connections to our website, safeguarding the information we collect and preventing unauthorised access, disclosure, or interception.

Newsletter and information sign up

To send our quarterly newsletter and regular emails, we need personal information like your first name and last name, the company you work for and your email address

We’ll use it in a few different ways. Mainly, it’s about telling you the stuff you asked us to tell you about. Sometimes, we may also tell you about vendors we work with, product news, incentives and marketing campaigns you can use to generate leads.

We think it’s all very useful – and very relevant. But if you don’t feel the same, you can unsubscribe at any time. Use the ‘Unsubscribe’ link at the top or bottom of our emails, or email our Data Protection Officer at support@roundrobintech.com

If you choose to unsubscribe, we’ll be sorry to see you go. But we’ll make sure you don’t receive any more marketing information – we’ll only retain your email address so it can be added to our exclusion list.

Legitimate interest

It’s our goal to run an efficient business and provide a good, responsive service. To do that, we sometimes determine we have a legitimate interest in the absence of specific consent. This is used to communicate with you when:

• You make an enquiry
• You place an order
• You request technical support
• You request marketing support

In short, if it’s critical to fulfilling an agreement or our work as a business, we’ll go ahead and get in touch. Everywhere else, we’ll continue to ask for specific consent wherever possible.